Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
When will my order ship?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once it leaves our warehouse.
Can I modify or cancel my order?
To ensure fast delivery, we process orders immediately. Please contact support within 30 minutes of placement for any changes.
Are your garments ethically sourced?
Yes, plusOne® is committed to ethical manufacturing. We partner with factories that ensure fair wages and safe working conditions.
Do you restock sold-out items?
Many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted of any returns or restocks.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans via Afterpay and Klarna.